Shipping Fees
ASIA
USD 20.00
China, Macau, Hong Kong, Taiwan, South Korea, Thailand, Singapore, Philippines, Malaysia, Vietnam, Mongolia, Maldives, Sri Lanka, Nepal, Cambodia, Laos, Bhutan, Brunei, Pakistan, Bangladesh, Indonesia, India, Guam
OCEANIA *1
USD 27.00
Australia
OCEANIA *2
USD 38.00
New Zealand, Fiji, New Caledonia, Solomon Islands, Papua New Guinea
NORTH AMERICA
USD 33.00
United States of America, Canada, Jamaica, Barbados, Mexico
CENTRAL AMERICA
USD 33.00
Costa Rica, Panama, Honduras, El Salvador, Puerto Rico
SOUTH AMERICA
USD 33.00
Argentina, Chile, Peru, Ecuador, Paraguay, Colombia, all other territories of the US
EUROPEAN REGIONS
USD 30.00
European countries and UK
MIDDLE EAST
USD 27.00
United Arab Emirates, Israel, Iraq, Oman, Qatar, Kuwait, Cyprus, Saudi Arabia, Turkey, Bahrain, Jordan
RUSSIA
USD 27.00
*See below “Russian Import Customs Regulations” for restrictions on shipment.
AFRICA
USD 30.00
Algeria, Uganda, Egypt, Ethiopia, Gabon, Ghana, Kenya, Ivory Coast, Sierra Leone, Djibouti, Zimbabwe, Sudan, Senegal, Tanzania, Tunisia, Togo, Nigeria, Botswana, Madagascar, Morocco, Mauritius, Rwanda, South Africa
If the customer’s shipping address is outside our delivery area, additional charges may apply. In such cases, we will contact you separately and may issue an additional invoice.
SHIPPING UPDATES AND FAQ
Shipping Delivery Leading Times
Please use the information below to calculate delivery dates. Certain countries may require additional transit time for customs clearance. FedEx / EMS are highly recommended for its tracking/tracing capabilities to ensure prompt and reliable delivery.
FedEx : Approximately 3-7 days
EMS : Approximately 5-10 days (currently not available)
Shipping rates and policies
Shipping rates will vary depending on the location of your country. The following shipping costs are handled by FedEx International Priority Service.
*We do not refund for lost packages but we will track it down for you.
*We are not responsible for any duty/import/taxes/customs/VAT charges you may incur.
*We do not refund shipping cost for lost, unclaimed or undeliverable packages.
If a package is returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the local FedEx carrier.
Russian import customs regulations
– A single order exceeding total customs value of Euro 200.00 (including the shipping fee) is prohibited by Russian Federal regulations.
– In order to move the shipment as fast as possible, FedEx will support customs clearance and will ask for the copy of personal verifications such as Driver’s License, Passport, or other legal documents. Do not refuse this procedure as you will not receive the package. This is not a fraud nor illegal actions.
Shipping Status
After receiving your order, we will go through the following steps.
a : Preparing indicates that your order has been confirmed.
b : Processing means that your order is being processed. Customers shall receive an expected shipping (delivery) date notice via e-mail.
c : Status “Shipped” indicates that your order was shipped from our factory on confirmed date. Delivery takes about 3 to 14 days (depending on import customs).
d : JICO is not responsible for any shipments after leaving the factory. Please consult with your local FedEx.
Declaring orders as gift
WE DO NOT declare our shipments as samples nor declaring customs value less than the original price. We do not mark packages as a gift.